Privacy Policy
Introduction
This Privacy Policy describes how SEVA Psychology ("we," "us," "our," or "Company") collects, uses, and shares information about you when you visit our website, use our services, or interact with us in other ways.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other information you provide
- Session Information: Notes and details about therapy sessions (stored securely)
- Website Information: Browser type, IP address, pages visited, and usage patterns (via cookies)
How We Use Your Information
We use information for the following purposes:
- To provide and improve our therapeutic services
- To send appointment reminders and follow-ups
- To communicate with you about your care
- To comply with legal obligations
- To send newsletter updates (with your consent)
Data Protection & Security
We take your privacy seriously and implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We encourage you to take appropriate steps to protect your personal information.
Confidentiality in Therapy
All information shared during therapy sessions is confidential and protected by therapist-client privilege. The only exceptions are:
- If there is immediate risk of harm to yourself or others
- If required by law or court order
- With your explicit written consent
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (within legal limits)
- Opt out of marketing communications
- Unsubscribe from our newsletter
Compliance
This privacy practice complies with the Digital Personal Data Protection Act (DPDPA), 2023, and follows ethical guidelines for mental health practitioners in India.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: jankitrivedipatel@gmail.com
WhatsApp: +1 (780) 952-2398
Last updated: January 24, 2026. This policy may be updated periodically.